Privacy Policy

1. Introduction

This Privacy Policy explains how Bingo Caller ("we", "us", "our") collects, uses, and protects your information when you use our Service.

2. Information We Collect

2.1 Free Tools

Our free browser tools run entirely in your browser and do not collect or transmit personal data to our servers. All data stays on your device.

When you close a night on this device, a night archive entry (game plan totals, calls, seed hash, and report body) is stored in your browser’s local storage so you can rebuild period reports, export CSV / PDF / JSON, and verify hashes offline. On the period page, Export all JSON backs up every closed night without picking a date range; Import JSON archive restores a backup on another phone. Clearing site data, using another browser, or choosing Clear archive on the period page removes that history from this device.

The Card Bingo tool keeps tonight’s games, calls and payouts in this browser under a separate local key until you clear the night or download the statement (text, CSV or Save PDF). Optional sheet hash reports (JSON / CSV / PDF with SHA-256 set fingerprints) are only created when you download them from the Sheets tab; verifying a report rebuilds hashes on this device and does not upload the file. Starting a new night archives that night’s stakes on this phone for the rolling £2,000 weekly check (alongside any night-desk archive already here). That Card Bingo history does not join the Period Export all JSON file unless you copy it yourself.

Voice packs, rules engines, and the service worker cache stay on-device for offline calling. We do not receive player names, card purchases, or payout recipient details from the free tools path.

2.2 Hosted Platform (When Available)

When you use the hosted platform, we collect:

• Account Information: Email address, name, and passkey credentials
• Venue Information: Venue name, location, and configuration
• Game Records: Night plans, game results, draws, payouts, and reports
• Usage Data: Browser type, device type, IP address, and access logs

2.3 Player Data

We do not collect player names, contact details, or any personal information about bingo players. QR codes on sheets are linked to game records but contain no personal data.

3. How We Use Your Information

• To provide and operate the Service
• To process subscription payments
• To send account-related communications
• To maintain security and prevent fraud
• To comply with legal obligations
• To improve the Service

4. Data Storage and Security

When the hosted platform launches, data will be stored in the EU or Switzerland with appropriate security measures:

• Encrypted data transmission (TLS)
• Encrypted data at rest
• Regular security audits
• Access controls and authentication
• Regular backups with point-in-time recovery

5. Data Sharing

We do not sell your data. We may share data with:

• Service Providers: Hosting (Cloudflare), payment processing (Stripe), email delivery (Resend), monitoring (as needed)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In the event of a merger or acquisition

All service providers are bound by data processing agreements and GDPR compliance where applicable.

6. Your Rights

Under GDPR, UK GDPR, and Swiss FADP, you have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data (subject to retention obligations)
• Export your data
• Object to processing
• Lodge a complaint with a supervisory authority

7. Data Retention

Game records and reports are retained for 6 years from the event date to comply with potential financial record-keeping obligations. Account data is retained while your account is active and for 30 days after closure. You may request a full export before deletion.

8. Cookies and Tracking

We use only essential cookies for authentication and session management. We do not use advertising cookies or third-party tracking. Analytics (if implemented) will be cookieless and aggregated only.

9. Children's Privacy

The Service is not intended for individuals under 18. We do not knowingly collect data from minors. Bingo events for money are restricted to adults in most jurisdictions.

10. International Data Transfers

Data is stored in the EU or Switzerland. If transfers outside these regions are necessary, we will use appropriate safeguards such as Standard Contractual Clauses.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service. Continued use after changes constitutes acceptance.

12. Contact

Contact details for data protection inquiries will be provided when the hosted platform launches.